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Ternavex

Platform

The intelligent operating layer for field operations.

Ternavex connects AI agents, humans in the field, enterprise workflows, operational data, dispatching, communications, documents, mapping, and external systems — and coordinates work across all of them.
Talk to TernavexSee it in insurance

  • PRINCIPLE 01

    Shared context

    Assignments, people, places, documents, messages, and system records live in one operational model — so agents and workflows reason over the same truth.

  • PRINCIPLE 02

    Event-driven by design

    Every field action, message, and system change is an event. Workflows react to them; analytics are computed from them; audit trails fall out of them.

  • PRINCIPLE 03

    Agents with boundaries

    Agents act within defined permissions and policies, invoke tools through the same APIs people use, and escalate to humans when judgment is required.

  • PRINCIPLE 04

    Compose, don't replace

    The platform sits alongside the systems you already run — reading from them, writing back to them, and filling the coordination gap in between.

Built from real operational complexity. AI designed to participate in the workflow, not sit beside it.

What Ternavex does

One intelligence layer across the operation.

Every capability shares the same context, data model, and event stream — so what happens in the field, in the office, and inside your systems stays connected.
  • 01

    Intelligent Workflows

    Coordinate complex operational processes from assignment through completion.

  • 02

    AI Agents

    Deploy specialized agents that understand context, execute workflows, communicate, and interact with external systems.

  • 03

    Field Coordination

    Connect dispatching, routing, live activity, assignments, and distributed teams.

  • 04

    Operational Intelligence

    Turn field activity and workflow data into real-time visibility and actionable insight.

  • 05

    Enterprise Integrations

    Connect existing systems, APIs, data providers, and industry infrastructure — without forcing a rip-and-replace.

  • 06

    Automation

    Reduce repetitive operational work while keeping humans involved where judgment and expertise matter.

From software to autonomous operations

Software that doesn't just record work — it helps execute it.

Traditional enterprise software waits for users to tell it what happened.

Ternavex is building systems capable of understanding what needs to happen next, coordinating workflows, invoking tools, communicating with participants, and escalating decisions when human judgment is required.

  1. Enterprise systems

    Claims, ERP, CRM, data providers

  2. Ternavex intelligence layer

    Context · policy · orchestration

  3. AI agents + workflow engine + data

    Reason · schedule · invoke · record

  4. Field teams · customers · contractors · partners

    Where the work actually happens

Context in, intent out.

An assignment lands from an enterprise system. An agent reads it, extracts what matters — location, urgency, scope — and decides what needs to happen next.

This is where the company is heading strategically: AI designed to participate in the workflow, not sit beside it.

Enterprise foundations

Built for enterprise environments.

The platform runs on AWS infrastructure and is engineered for the standards enterprise insurance organizations expect — with strong security and compliance practices as a design goal, not an afterthought.

Enterprise security and compliance infrastructure designed with SOC 2 readiness in mind.

View our Trust Center

  • Secure cloud infrastructure

    Built on AWS with isolated environments, encryption in transit and at rest, and audited change control.

  • API-first architecture

    Every capability is addressable by API, so the platform composes with your systems instead of replacing them.

  • Enterprise integrations

    Claims systems, data providers, communications, and industry infrastructure connect through managed integrations.

  • Scalable workflows

    Event-driven engine designed for surge — from steady-state operations to catastrophe-scale volume.

  • Operational visibility

    Live status, audit trails, and analytics across every assignment, agent action, and field event.

  • Role-based access

    Organizations, teams, territories, and roles with granular permissions and data-sharing controls.

  • Security & compliance

    Enterprise security and compliance infrastructure designed with SOC 2 readiness in mind.

  • AI with human oversight

    Agents act within defined boundaries, escalate when judgment is required, and leave a reviewable trail.

Strategic integrations

Ternavex connects with the systems enterprises already depend on.

The platform is designed to work with existing industry infrastructure — claims systems, estimating and documentation tools, data providers, and communication channels — through managed integrations, events, and an API-first architecture.

API-first

every capability

Event-driven

real-time sync

Bi-directional

read & write back

Integration layer
  • Claims management systems
  • Estimating & documentation platforms
  • Property data & imagery providers
  • Email, SMS & voice
  • Mapping, routing & weather
  • Payments & billing
  • Identity & SSO
  • Data warehouses & BI

Categories shown are integration surfaces, not endorsements. Named partners appear only where publicly approved.

See the platform against your operation.

We'll walk through how the intelligence layer fits your systems, teams, and workflows.

Talk to TernavexExplore Our Platform