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Ternavex

Ternavex, Inc.

Intelligence for Real-World Operations.

Ternavex builds AI-powered infrastructure that connects people, workflows, data, and enterprise systems across complex field operations.

Born from years of building technology for complex insurance field operations.

Enterprise systems
Operational data
AI agents
Documents & media
Field teams
Mapping & location
Dispatch & routing
Communications
INTELLIGENCE LAYER
ASSIGNNew assignment parsed from carrier email

Ternavex connects AI agents, humans in the field, enterprise workflows, operational data, dispatching, communications, documents and media, mapping and location, automation, and external enterprise systems.

The problem

Real-world operations are still fragmented.

Organizations coordinating work in the field often rely on disconnected systems for assignments, communications, documentation, location tracking, payments, reporting, and decision-making.

The result is slower execution, limited visibility, repetitive administrative work, and operational knowledge trapped across people and systems.

Ternavex is building the layer that connects it all.

fragmented
Assignments
Communications
Documentation
Location
Payments
Reporting
Decisions

What Ternavex does

One intelligence layer across the operation.

Every capability shares the same context, data model, and event stream — so what happens in the field, in the office, and inside your systems stays connected.
  • 01

    Intelligent Workflows

    Coordinate complex operational processes from assignment through completion.

  • 02

    AI Agents

    Deploy specialized agents that understand context, execute workflows, communicate, and interact with external systems.

  • 03

    Field Coordination

    Connect dispatching, routing, live activity, assignments, and distributed teams.

  • 04

    Operational Intelligence

    Turn field activity and workflow data into real-time visibility and actionable insight.

  • 05

    Enterprise Integrations

    Connect existing systems, APIs, data providers, and industry infrastructure — without forcing a rip-and-replace.

  • 06

    Automation

    Reduce repetitive operational work while keeping humans involved where judgment and expertise matter.

Insurance — the first vertical

Built in the field. Proven in insurance.

Ternavex's technology originated from years of solving real operational problems in property claims and insurance field work.

Through the Adjuster X ecosystem, we have built technology around claim workflows, field assignments, property documentation, sketches, integrations, communications, and operational coordination.

Insurance is our first vertical — not the boundary of the platform.

  • Claim workflows
  • Field assignments
  • Property documentation
  • Sketches & measurements
  • Integrations
  • Communications
  • Operational coordination
The Adjuster X ecosystemPart of the Ternavex platform
  • Adjuster XEcosystem

    The professional ecosystem for insurance adjusters and claims operations.

    Adjuster X — a Ternavex companyVisit
  • Route XOperations

    Workflow, assignment, routing, tracking, and operational coordination for claims organizations.

    Route X — a Ternavex companyVisit
  • Sketch XSketching

    Property sketching and measurement workflows integrated into claims operations.

    Sketch X — a Ternavex companyVisit
  • Career XWorkforce

    Professional workforce and career infrastructure for the adjusting ecosystem — verified credentials, rosters, and industry-specific matching.

    Career X — a Ternavex companyVisit
  • Photo Report XDocumentation

    Offline-first field photo capture, guided documentation, and instant PDF inspection reports for property work.

    Photo Report X — a Ternavex companyVisit

From software to autonomous operations

Software that doesn't just record work — it helps execute it.

Traditional enterprise software waits for users to tell it what happened.

Ternavex is building systems capable of understanding what needs to happen next, coordinating workflows, invoking tools, communicating with participants, and escalating decisions when human judgment is required.

  1. Enterprise systems

    Claims, ERP, CRM, data providers

  2. Ternavex intelligence layer

    Context · policy · orchestration

  3. AI agents + workflow engine + data

    Reason · schedule · invoke · record

  4. Field teams · customers · contractors · partners

    Where the work actually happens

Context in, intent out.

An assignment lands from an enterprise system. An agent reads it, extracts what matters — location, urgency, scope — and decides what needs to happen next.

This is where the company is heading strategically: AI designed to participate in the workflow, not sit beside it.

Designed for complex operations

Built for industries where software meets the physical world.

The same infrastructure problems — distributed people, time-sensitive assignments, site data, documentation, communications, and enterprise integrations — show up wherever work happens outside the office.
  • EstablishedInsurance
  • Platform expansionConstruction
  • Platform expansionRestoration
  • Platform expansionProperty Services
  • Platform expansionInspections
  • Platform expansionUtilities
  • Platform expansionInfrastructure
  • Platform expansionDistributed Field Services

Insurance is the vertical we serve today. Other industries represent where the platform is designed to go — not current customer claims.

Enterprise foundations

Built for enterprise environments.

The platform runs on AWS infrastructure and is engineered for the standards enterprise insurance organizations expect — with strong security and compliance practices as a design goal, not an afterthought.
  • Secure cloud infrastructure

    Built on AWS with isolated environments, encryption in transit and at rest, and audited change control.

  • API-first architecture

    Every capability is addressable by API, so the platform composes with your systems instead of replacing them.

  • Enterprise integrations

    Claims systems, data providers, communications, and industry infrastructure connect through managed integrations.

  • Scalable workflows

    Event-driven engine designed for surge — from steady-state operations to catastrophe-scale volume.

  • Operational visibility

    Live status, audit trails, and analytics across every assignment, agent action, and field event.

  • Role-based access

    Organizations, teams, territories, and roles with granular permissions and data-sharing controls.

  • Security & compliance

    Enterprise security and compliance infrastructure designed with SOC 2 readiness in mind.

  • AI with human oversight

    Agents act within defined boundaries, escalate when judgment is required, and leave a reviewable trail.

Strategic integrations

Ternavex connects with the systems enterprises already depend on.

The platform is designed to work with existing industry infrastructure — claims systems, estimating and documentation tools, data providers, and communication channels — through managed integrations, events, and an API-first architecture.

API-first

every capability

Event-driven

real-time sync

Bi-directional

read & write back

Integration layer
  • Claims management systems
  • Estimating & documentation platforms
  • Property data & imagery providers
  • Email, SMS & voice
  • Mapping, routing & weather
  • Payments & billing
  • Identity & SSO
  • Data warehouses & BI

Categories shown are integration surfaces, not endorsements. Named partners appear only where publicly approved.

The opportunity

Starting with insurance. Building for a much larger operational world.

Our first generation of products was built around the complexity of insurance claims — distributed professionals, time-sensitive assignments, property data, documentation, communications, and enterprise integrations.

Those same infrastructure problems exist across many industries.

Ternavex is turning years of vertical experience into a reusable AI and workflow platform for real-world operations.

  1. 01

    Years in the field

    Operating technology inside insurance claims — one of the hardest categories of field work.

  2. 02

    Proven products

    Adjuster X, Route X, Sketch X, Career X and Photo Report X — built, in use, and generating operational data.

  3. 03

    Reusable platform

    Workflows, agents, integrations, and coordination generalized beyond a single vertical.

About

Built by operators and technologists.

Ternavex was founded by a team combining deep field experience with software engineering and product development.

The company grew from firsthand experience solving operational challenges in insurance claims and is now expanding that technology into a broader intelligent operations platform.

  • Matthew Selph

    Matthew Selph

    Co-Founder & CEO

    Insurance industry veteran and former NACA board vice president, combining deep field expertise with years of industry leadership and firsthand understanding of the operations Ternavex was built to transform.

  • Ricardo Segovia

    Ricardo Segovia

    Co-Founder & CTO

    Technology entrepreneur and software engineering leader with 15+ years of experience building companies, products, and large-scale systems, leading Ternavex’s technology, product, and AI strategy.

Connect the field. Understand the operation. Automate what comes next.

Whether you run claims operations, build for the field, or invest in the infrastructure behind it — let's talk.